YOUR PARTNER FOR BENEFITS EDUCATION & ENROLLMENT MADE SIMPLE

Our Services

Making Benefits Simple and Effective

Navigating employee benefits can be confusing. Studies show that most employees want help understanding their options, but very few actually get the personalized support they need.

That's where we come in.

Our team has decades of experience in the benefits industry. We know that when employees truly understand their benefits, everyone wins. We focus on clear education, hands-on support, and giving you the tools to stand out.

Ultimately, we believe in building partnerships based on trust, real expertise, and delivering results that matter.

The Perfect Mix: Technology with a Human Touch

The world of benefits is always changing. Technology can simplify, secure, and make things more efficient. But sometimes, it can also leave employees feeling lost and uneducated.

Without the right support, the true value of your benefits package can get lost.

Our Approach: Technology + Human Support = Better Understanding, Better Service, and More Value.

We provide employers and brokers with the right tools, a dedicated team, and expert knowledge to compete at the highest level, all without adding extra work for you.

You don't need to hire a whole new team or invest in expensive software to offer top-tier benefits support. You just need the right partner.

At MACC Benefit Solutions, we help our clients deliver excellent benefits education and enrollment services without the extra costs. Our process makes enrollment smooth and easy from start to finish.

Here’s how we do it:

Better Education = Better Participation

Our Education-First Approach Drives Engagement and Understanding. Where Benefits Educated Become Benefits Appreciated. ™

Diamond Level Carrier Access

Exclusive underwriting offers, product designs, and rates to make your benefits package more competitive.

Cost-Effective Tech Solutions

We provide benefit administration platforms and communication technology as part of our overall enrollment solution.

In-House Enrollment Support

On-site, virtual, and call center services - handled by our team, never outsourced.

We Make You Look Good

We help you deliver a positive and interactive experience to build a culture around your benefits package.

Better Support. Better Experience. Less Hassle.

More Than Just an Enrollment Firm – Your True Partner

Many enrollment firms focus only on efficiency, pushing technology and automating processes, often losing the personal connection. That's not us!

We believe that when employees truly understand their benefits, participation increases, appreciation grows, and you succeed. That's why our main goal is education, not just enrollment.

Here's what makes us different:

Education First - Not Just Enrollment

We make sure employees actually understand their benefits, leading to better engagement and long-term retention.

Client-Focused, Not Carrier-Tied

We work with all major carriers, which means we always recommend the best solutions for your clients, not just one specific provider.

Hall of Fame-Level Benefits Experts

With over 100 years of combined experience, we bring unmatched expertise to every case.

Personalized Approach, Big Impact

Every client partnership is custom-tailored to your specific needs. No generic solutions here!.

Honest Partnerships

If we don't believe we can deliver real value, we'll tell you. We won't waste your time.

Meet the Team

Our Simple Process

A Simple, Proven Process That Makes Your Job Easier

Working with us isn’t complicated - we plug into your business, handle the heavy lifting, and make sure you get the best possible experience. Here’s how it works:

Step 1

Schedule a
Consultation

We take the time to understand your needs, challenges, and goals. 

Step 2

Strategy & Carrier Alignment

We identify the best solutions for your clients, leveraging our exclusive carrier access.

Step 3

Enrollment Execution

Whether on-site, virtual, or through a call center, our in-house team takes care of the entire process.

Step 4

Ongoing support & optimization

We don’t disappear after enrollment. We stay engaged to ensure long-term success.


You bring your needs - we bring the expertise, the resources, and the execution. It’s that simple.

For Employers

Better Benefits Education. Stronger Employee Engagement.

Employees don't just need access to benefits—they need to understand them. When benefits education is lacking, participation drops, appreciation fades, and employee turnover can increase.

At MACC Benefit Solutions, we help companies:

Empower Employees

Clear, engaging benefits education so you team knows what’s available and how to use it.

Boost Retention & Workplace Culture

A well-informed workforce is more loyal and engaged.

Offer Smarter Enrollment Support

On-site, virtual, and call center solutions tailored to your company’s needs.

Leverage the Right Technology

Access modern benefits platforms without the hassle. 

Your benefits package should be an asset, not a headache. We make sure it works for you and your employees.

Turn Your Benefits Package into a True Employee Perk

A great benefits package isn’t just about offering the right plans - it’s about making sure employees actually use and appreciate them.

We help businesses:

Simplify the Enrollment Process

No more confusion. We provide hand-on support so employees feel confident in their choices. 

Increases Benefits Awareness

When employees understand their options, they see real value in their benefits package.

Reduce Turnover & Boost Engagement

Employees who feel supported are more likely to stay and thrive in their roles.

Offer a Better Experience, Without More Work

We handle the education and enrollment, so you don’t have to. 

We make benefits simple - for your employees, for your HR team, and for your bottom line.

Our Advanced AI Assistant

Meet Claire

Interactive

Claire is able to answer questions and guide employees through the enrollment process.

Educational

Claire educates employees about benefits and makes sure that they understand what they are getting, guiding them through the educational tools and following up with them.

Engaging

Claire will engage with those employees that have not responded and create analytics allowing us to complete enrollment efficiently.

Evaluation

Claire can evaluate employee progress and responses, assessing their actions and level of understanding, automatically personalizing their experience.

How Claire Supports Your Benefits Program

Education

Pre-Enrollment/Enrollment‍

  • Communications

  • Text Messages

  • Emails

  • Voicemails

  • Flyers

Educational Resources‍

  • Videos

  • Al Interaction

  • Live Support

Enrollment

Al Driven Assistance

  • Answers Questions

  • Provides educational tools

  • Guide and educate

  • Provide enrollment materials

Drive to Schedule or Enroll Online with AI Engagement

Waiver Responses are Recorded and AI Retargeted


Compliance

Calls Recorded

  • Record and store all phone calls in the system

Conversations Recorded

  • All interactions with the employee are recorded

    and stored

Pull Reports at the Employee Level with One Button

You’ve Got Questions. We’ve Got Answers.

We know choosing the right benefits partner is a big decision. Here are some common questions we hear from brokers and employers. 


  • We focus on education first, making sure employees actually understand their benefits.

    Plus, we don’t outsource - we handle everything in-house for a more seamless experience.

  • Absolutely. We have experience across multiple industries and tailor solutions to fit different workforce needs.

  • No—we own licenses to our platforms and our expenses are paid for by carriers, not you!

  • Nope. We’re “carrier-agnostic”, which means we focus on what’s best for your clients, not what’s best for any one carrier.

  • Yes. We have Diamond Underwriting offers with several carriers which will give access to special plan designs, rates, and service levels for particular carriers.